Privacy policy

📄 INDIA-COMPLIANT PRIVACY POLICY 

Last Updated: April 25, 2026

Bandykart (“we”, “our”, “us”) operates this website and store powered by Shopify to provide products and services to you (“you”, “customer”). This Privacy Policy describes how we collect, use, disclose, and protect your personal data in accordance with applicable Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

By using our Services, you consent to the collection and use of your personal data as described in this Privacy Policy.

 📊 Personal Data We Collect

We may collect the following personal data:

  • Identity & Contact Information: Name, address, phone number, email
  • Payment Information: Payment details (processed securely via third-party providers)
  • Account Information: Login credentials, preferences
  • Transaction Data: Orders, purchases, returns
  • Technical Data: IP address, browser type, device info
  • Usage Data: Pages visited, interaction with our website

📥 How We Collect Data

We collect data:

  • Directly from you (when you register, place orders, contact us)
  • Automatically (cookies and tracking technologies)
  • From third parties (Shopify, payment gateways, logistics partners)

 ⚙️ Purpose of Processing

We use your data for:

  • Processing and delivering orders
  • Managing your account
  • Providing customer support
  • Improving our website and services
  • Sending updates, offers, and marketing (with your consent)
  • Preventing fraud and ensuring security
  • Complying with legal obligations

 ⚖️ Legal Basis (India Specific)

We process your personal data based on:

  • Your consent
  • Performance of contract (order processing)
  • Legal obligations under Indian law

You may withdraw your consent at any time by contacting us.

 🤝 Sharing of Personal Data

We may share your data with:

  • Shopify (store infrastructure)
  • Payment gateways (e.g., Razorpay, Stripe, etc.)
  • Shipping and logistics partners
  • Marketing and analytics providers

All third parties are obligated to protect your data.

 🌍 Data Storage & Transfer

Your data may be stored and processed in India or outside India. We ensure reasonable safeguards are in place as required by Indian law.

 🔐 Data Security

We implement reasonable security practices as required under the IT Act. However, no system is completely secure.

 ⏳ Data Retention

We retain your data only as long as necessary:

  • To fulfill orders
  • To comply with legal obligations
  • To resolve disputes

 👤 Your Rights (Under Indian Law)

Under the DPDP Act, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Withdraw consent
  • Grievance redressal

To exercise your rights, contact us using the details below.

 👶 Children’s Privacy

Our services are not intended for individuals under 18 years. We do not knowingly collect children’s data.

 🍪 Cookies

We use cookies to enhance your experience. You can control cookies through your browser settings.

 🔄 Updates to Policy

We may update this policy from time to time. Changes will be posted on this page with the updated date.

 📞 Grievance Officer (MANDATORY for India)

As required under Indian law, you may contact our Grievance Officer:

Name: Bandykart Support
Email: bandykart@gmail.com
Address: Chembikkal Masjid, Tirur - Kuttippuram Road, Pazhur, Kerala – 679571, India

We will respond within a reasonable timeframe as per applicable laws.